Quest Diagnostics Appointment and Lab Testing Process

When it comes to lab testing, insurance coverage plays a crucial role in determining the cost of your tests. At Quest Diagnostics, we understand that this can sometimes lead to uncertainty about what you'll owe out-of-pocket. Here's how our process works:

Before your test, we'll estimate the out-of-pocket cost based on your insurance coverage. You'll need to provide a credit or debit card information for billing purposes. If your insurance company covers the full amount of the test, we won't charge you anything.

Once your test is complete, you can check the status online through MyQuest, our patient portal. Your results will be updated as soon as they're available. You may see one of the following statuses:

* Canceled: The test was canceled on 'date'. If a delivery date was provided, it's listed.

* Physician Notification: Testing is complete, and your results are being prepared for review.

* In Process: Your sample has been received, and it's being sent to our laboratory for processing.

* Test Ordered: We've received an order for your testing. The status of your test can be found on the Results page under Pending Results.

You'll receive an email when your test results are available for review in MyQuest. In some cases, we may need to hold your lab results due to state-specific laws. This is usually done to ensure compliance with these regulations.

If you're waiting for lab results and it's been more than five days since your testing, you can request an update by going to the Results page and clicking 'Request Test Results.' A new item will appear on your Activity and Results pages, allowing you to check the current status of your lab work.

For patients who have ordered tests directly from Quest Diagnostics, please visit our website for more information. As testing conditions continue to evolve, we'll keep you updated on estimated turnaround times.

COVID-19 RESULTS: For COVID-19 test results, you can expect them to be available by the end of the next day. Stay up-to-date on any changes to our process through our website or MyQuest patient portal.

Quest diagnostics appointment